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PlayStation Network (PSN) is currently experiencing a major global outage affecting core services like online multiplayer, account sign-ins, and PlayStation Store access. The disruption began around 6 PM ET on February 7, 2025, with over 70,000 user reports logged on Downdetector by 7 PM ET[5][8][17]. Here’s what you need to know:
Affected Services
The outage impacts nearly all PSN functionalities:
- Online gaming: Unable to play multiplayer titles like Call of Duty or Fortnite[8][17]
- Account management: Sign-in failures and profile visibility issues[1][15]
- PlayStation Store: Purchases and digital content access blocked[1][5]
- Social features: Friends lists, trophies, and status updates unavailable[5][7]
Sony’s official status page initially showed partial outages but now lists all services as disrupted, contradicting early claims of normal operation[7][9].
Global Impact
The outage spans multiple regions:
- North America (U.S., Canada)[13][15]
- Europe (UK, Spain)[7][13]
- Asia (Japan)[13]
- South America[1]
Users report seeing error messages like “PlayStation Network is currently undergoing maintenance (WS-37432-9)”[15].
Response and Recovery
- Sony confirmed via Twitter/X that engineers are investigating but provided no estimated restoration time[3][8].
- Past outages (e.g., 2011’s 23-day downtime) suggest recovery could take hours to days[3][17].
- Third-party trackers like Downdetector show declining reports since midnight ET, hinting at gradual stabilization[5][12].
How to Stay Updated
- Check the PSN Status Page for official updates.
- Monitor real-time user reports on Downdetector[12].
- Follow PlayStation’s @AskPlayStation on X for announcements[3].
This marks one of PSN’s most severe outages in recent years, disrupting weekend gaming plans globally. While Sony works on a fix, single-player modes and offline apps (e.g., Netflix) remain accessible for some users[7][13].